Procedure to generate Branch Office LOT for transactions done in RICT machine in DOP Finacle

  • Recently RICT rolled out completed in some of the BO's(Branch Offices) in DOP.
  • RICT is nothing but doing all the transactions of Branch Office operations using hand held devices supplied by Directorate.
  • After roll out necessary training and instructions will be issued to all BPM's to do the operations in hand held devices, maintenance of the device such as charging of the device etc.
  • Once RICT roll out completed concerned BPM should enter all the transactions in the device and then send the reports to your respective SO.
  • Again feeding of BO transactions in SO not necessary hence this reduces duplication of your work and time,
  • SOP for doing the transactions in RICT machines, procedure to take the reports and accounting procedure in SO mentioned clearly in the below mentioned SOP officially supplied by Directorate.
  • In order to download the RICT SOP supplied by the Directorate for all CBS and Non CBS, all the  DOP users can CLICK HERE
  • After performing the transactions in RICT BPM will send the vouchers to respective SO where in SO concerned SPM will account for the transactions done in BO.
  • If the new accounts are opened in RICT machine by BPM then machine will generate the unique ID which should be noted on AOF and send to SO.
  • In SO again concerned SPM will open the account by entering the unique id and BO code finally to generate the account number.
  • If the transactions such as deposits and withdrawals are done then in SO no need of entering again by the SPM.
  • In order to check the transactions done by BPM generate the LOT for that BO scheme wise and check with the vouchers.

Procedure to generate Branch Office LOT for transactions done in RICT machine in DOP Finacle :-

  • Invoke the menu HFINRPT then select the respective scheme LOT from the list and enter the following mentioned details.
  1. Enter the field Date ____________________
  2. Enter the field SOLID _____________________
  3. Enter the field Delivery Channel ID as "SDP" (By default it will be BRN remove it and select SDP from the searcher)
  4. Enter the field Branch Office Id ________________( BO Code should be entered) as show in the figure.

  • After entering all the mentioned details finally click on submit then system will generate the in background.
  • Click on HPR and view the report. Sample report is shown for the viewers purpose.

  • Note that LOTs for SO and BO will be different because these are different channels hence SPM should add both the figures to get the total amount of transactions done in SO and BO.
  • Similarly we have to generate the consolidation using the above procedure for the BO and SO transactions individually and total them..

DOP will collect charges when DOP ATM cards used in other banks from today configured in DOP Finacle

  • It's been confirmed by Infosys Team that, charges are configured for ATM Issuer transactions(DOP Cards in other bank ATMs) from 22/03/17 onward.
  • Charges are applicable, if number of financial/non financial transactions put together exceeds above 3 in metro cities and 5 in non metro cities in a calendar month.
  • Please note that Rs 20 + Rs 3 will be deducted from customers POSB accounts exceeding the limit prescribed above. Transactions count will be considered from 1st of March 2017. Charges will be levied only for the transactions done on or after 22/03/2017 exceeding the prescribed limit.
  •  There will not be any charges for the transactions done using POSB card in DOP ATMs.

Important instruction: verification before End of Year interest calculation

You are all aware that we are nearing the end of the financial year when interest calculation and posting are due for SB/PPF/NSS accounts.

Request you to please advise Post Offices to verify all the accounts which have been modified but verification is pending since interest posting for such accounts will fail resulting in complaints and tickets being raised for non-posting of interest.

Unverified accounts can be listed by respective offices using the HAFI menu; Following are the fields to be entered in HAFI for finding out unverified transactions:

Procedure to view the unverified accounts

Invoke the menu HAFI and enter the following details as mentioned belowEnter the SOL ID ____________Enter the Table Short Name as "GAM"In the Ref NO files "give two balnk spaces"Enter the General Ledger Subhead code as _________Enter the function code as "M"Select the Authorized option as "Not authorized" 

Following are the General Ledger Subhead codes 

SB - 30001
PPF - 33001
NSS87 -30021
NSS92 -30022
RD -30010
TD 1 YR - 30011
TD 2YR - 30012
TD 3YR - 30013
TD 5YR - 30014
MIS - 30016
SCSS VRS - 30019

After entering all the details then click on Go then the system will show the list of unverified accounts as shown in the below figure.If any verification is pending in DOP Finalce application then the system will not calculate the interest for such unverifiedaccounts. So kindly verify immediately.Accounts thus identified have to verified to ensure interest is calculated and posted in them .

Please make sure no pending accounts are left unattended. SOLs are repsonsible, if the interest for the accounts are not posted due to pending account verification.

Central Government expects its employees to work with full dedication, sincerity and diligence

Central Government expects its employees to work with full dedication, sincerity and diligence – Dr Jitendra Singh

Several relaxations brought in GP Fund rules

In a major relief for government employees, Ministry of Personnel, Public Grievances and Pensions has announced several relaxations in General Provident Fund Rules, with liberalization and simplification, particularly relating to advances and withdrawals by the subscriber/ employee.

According to the Union Minister of State (Independent Charge) for Development of North Eastern Region (DoNER), MoS PMO, Personnel, Public Grievances, Pensions, Atomic Energy and Space, Dr Jitendra Singh, the existing GP Fund (Central Service) Rules came into force way back in 1960 and even though certain amendments have been made from time to time to address the concerns raised, it was felt to be the need of the hour to bring in some more changes for the convenience of the Government employees. The liberalization in the provisions was essentially meant to bring in ease of procedures, especially for activities like house building, education of children etc., thus making the rules more employee-friendly.

Elaborating further, Dr Jitendra Singh stated that the requirement of documentary proof for withdrawing GP Fund has been done away with. As a result, a simple declaration by the subscriber / employee would suffice henceforth, he added. Similarly, the minimum time limit for sanction and payment of GP Fund withdrawal would not be more than 15 days and in case of an emergency like illness, etc., it could only be 7 days. At the same time, the limit of withdrawal also has been increased following which, now the withdrawal for housing can be up to 90% of the balance at credit and withdrawal for purchase of vehicle / car can be up to 3/4th of the balance at credit.

Considering the importance of education, the definition of education for the purpose of withdrawal of GP Fund has now been widened to include primary, secondary and higher education covering all streams and institutions. Not only this, GP Fund advance can now also be applied for travel and tourism related activities, he said.

Dr Jitendra Singh said, the Government expects its employees to work with full dedication, sincerity and diligence, but at the same time, it is also always seriously considering various means and provisions to provide them with a work-friendly environment and socio-economic stability, so that they may put in their best without any unnecessary distraction.

Calculation of DA/DR based on AICPIN only

“Calculation of Dearness Allowance and Dearness Relief for Central Government Employees and Pensioners based on the methodology prescribed by the recommendations of Central Pay Commission”

Dearness Allowance is issued twice a year and the Seventh Pay Commission has adopted the same calculation methods that were prescribed by the Sixth Pay Commission.
The same series of the All-India Average Consumer Price Index Numbers for Industrial Workers (Base 2001=100) are used for the calculation of DA/DR to be continued. The 7th CPC recommendations are implemented from 1.1.2017 and no DA from 1.1.2017 to 1.7.2017. And from 1.7.2017, 2% DA calculated as per the same formula recommended by 6th CPC. And then now, same calculation with the Consumer Price Index, the figure of two percent was arrived.

Most of the Central Government employees feel that the enhancement of DA/DR is meager.

The Central Government had nothing to do with the Dearness Allowance issued to the Central Government employees in the past, which were as high as 10 percent. Similarly, the government is in no way connected with the current announcement of two percent DA/DR. 

The same AICPIN (CPI IW BY2001=100) adopted for the calculation of Dearness Allowance to draw their pay in the pre-revised pay scale of 5th and 6th CPC. For 6th CPC, 4% Dearness Allowance was calculated on the basis of the same method. In other words, it will be expected to increase from 132 percent to 136.

The Dearness Allowance is calculated based on the changes in the prices of essential commodities in 75 cities and towns in India, over a period of six months. The monthly data, called the AICPIN, are released each month, by the Labour Bureau under the Ministry of Labour and Employment.

Central Government employees and Pensioners are not only getting the DA and DR, also employees working under Bank, CPSE etc,. The CPI(I-W) series are used for the calculation of DA for Bank Staff and IDA for CPSE employees. Almost the same enhancement of DA will adopt for the employees working in State Governments. Consumer Price Index will impact on the salaries and pension of more than 2 crore employees and pensioners directly.
Just watch the difference of DA amount between 6th and 7th CPC…
As on 1.1.2016As on 1.7.2016DA from 1.1.2017
6th CPC Basic Pay10,000 (2400GP)10,300412 (4%)
7th CPC Matrix Pay26,30027,100542 (2%)

Cabinet approves 2% DA hike from 01.01.2017 for Central Government Employees

NEW DELHI: The Centre on Wednesday increased dearness allowance and dearness relief to 4 per cent from the existing 2 per cent from January 1, 2017, benefiting 48.85 employees and 55.51 lakh pensioners.

"The Union Cabinet chaired by Prime Minister Narendra Modi has approved release of an additional instalment of dearness allowance to central government employees and dearness relief to pensioner with effect from January 1, 2017," an official statement said.

The DA/DR has been increased by 2 per cent over the existing rate of 2 per cent of the basic pay/pension to compensate for price rise and it is in accordance with the accepted formula based on the recommendation of 7th pay commission, the statement said.

This hike in DA/DR will benefit 48.85 lakh central government employees and 55.51 lakh pensioners, it said.

The statement said that the combined impact on the exchequer on account of both dearness allowance and dearness relief would be Rs 5,857.28 crore per annum and Rs 6,833.50 crore in the Financial Year 2017-18 (for a period of 14 months from January, 2017 to February, 2018).

Dearness allowance and dearness relief are provided to employees and pensioners to neutralise the impact of inflation on their earnings. The labour unions, however, are not happy with the proposed hike saying it would not be able to offset the real impact of price rise.

As per an agreed upon formula, the Centre hikes the allowance taking 12-month average of retail inflation. The government does not consider the price rise rate beyond a decimal point for deciding the rate of the dearness allowance.

The dearness allowance is paid as proportion of the basic pay of the central government employees.

Earlier last year, the government hiked DA by 6 per cent to 125 per cent of basic pay. The DA was later merged into the basic pay following the implementation of the 7th Pay Commission award.

(With inputs from agencies)

No cash withdraw limit on savings accounts from 13.03.2017

RBI gift to nation on Holi: No cash withdraw limit on savings accounts from today

New Delhi :  
The limit on cash withdrawals from savings bank account has been lifted from Monday. The Reserve Bank of India, in a notification issued on January 30, had announced that from March 13 all limits on cash withdrawal from savings accounts will be removed.

Till now, there was a cash withdrawal limit of up to Rs 50,000 per week on savings accounts and none on the current accounts.  
After the note ban on November 8, Reserve Bank had capped withdrawal limits on ATMs and bank branches. It raised limits from Rs 2,000 a day to Rs 4,500 a day to Rs 10,000 a day while maintaining the overall weekly ceiling of Rs 24,000.

Simple Overview of CSI and RICT Rollout (OCIT Training)

Simple Overview of CSI and RICT Rollout (OCIT Training)

For those who could not attend OCIT training at PTC, Mysore. Following is informative to all of you (BPM, Postman, Postal Assistant, Sup Postmaster, Postmaster, Inspector of Posts, Asst. Supdt. of Post Offices or SP(SSP)) No matter whether you work at a Branch Office or Sub Office or Head Office or Divisional Office or Regional Office. Because unlike other rollouts ( Such as Finacle, mccamish ), here DO, RO, RMS NSH DAP every levels will be rolled out. So read it if u have time and curiosity on upcoming changes in DOP.

Some classes in OCIT training were on RICT and CSI and IPPB which actually provided some more information and it was good. Class on Finacle MIS reports and SB orders were boring but needed in day to day works . Following points may be interesting for all. 

CSI - Core System Integration

Directorate has given strict order to rollout CSI in all divisions by March 2018. This month 12 divisions are going live. Recently rolled out Pune east things are going fine.

After CSI rolledout our salary cycle will be from 26th of a month to 25th of next month. Our _salary will be drawn by DAP_ not by Head Office. Only thing you get in cash mode is advances. All other payments will be through either Bank or POSB accounts. Any time you can change your payment account in ESS portal.

Each and every employee including gds and pensioners will be identified by an employee id rather than name. It will be important to you not only upto retirement but upto death.

SSO - Single Sign On

Every employee will login even to the system itself by using employee id which is your user name. Now no different different user id and passwords.

Only module every counter PA will be login into POS. From this you can use Finacle, McCamish, IMO, etc., everything provided you are permitted to access these things.

Every employee will be mapped to a post id. If one PA goes on leave, substitute PA will be coming to the office will be having all the privileges that was available to the PA on leave in his own (substitute) login.

You won't be given salary statements any more because you can take it in ESS. Confused?
ESS is a website which is used by every employee to apply Leave, Advance, View service book, View leave balances, Approve requests if u are sanctioning authority of any type of request say CL approver (SPM).
In DO, ASP(HQ)/SP whoever is granting leave, he can see the request and also the recommendation from office head and the list of PAs who can be substituted there. Once he approve, message will go to ESS portal of PA applied for leave and his SPM substitute PA and his SPM. No more written orders and interventions. Simple and good ah?


You will be asked to certify your service book before migration. Please confirm you date of entry in particular and sometimes even your gender. Otherwise it is difficult to change these things without proper supporting documents after rollout. Otherwise somebody will retire sooner and some others won't retire at all

Divisions while rollout should provide correct mapping like who is leave approver... who is GPF approver etc. Otherwise our requests will go unserviced., don't blame the system Now... an office is having an establishment. You can't allot any extra hands there. Eg suppose A do takes a PA on deputation from nearby Sub Office as a supporting staff. But we can't allot any roles to him in do as there is no post to be mapped against him.

Now spm is responsible for everything but not involved in cash flow from treasury to counter or vice versa. But in CSI it can't be done. Both SPM and treasurer is involved in cash related transactions. establishment and workload off an office based on work done at Post Office is available for every 30 minute. Administration can divert staff based on BIS (business intelligence reports) so human resource can be correctly managed.
Now most sought question. Is it user friendly.
Yes. But something new. Post Offices(same as of now) back office ( treasury) DPMs (postman) IVPS (despatch) are modules used in normal post office of which everything except F and A module is almost same. you will learn soon. But F and A is a huge module which is used at post office in a minimal level but mostly used in DO/CO/RO/DAP etc. It is entirely new concept and bit difficult to understand to.

Divisional office

Starting from Recruitment, establishment, lSS, Supply and procurement, Budgeting and business intelligence reports. So PA, SPMs don't worry so much. It is actually the world famous SAP software which is mainly used in administrative offices. ESS manager and Labour scheduling system etc will be done at administrative offices. with this software's/ modules human resource can be correctly utilized.

Any office can get cash from any office

In CSI each and every unit is individual. So now BO, SO, HO, DO concept. Even BO of one office can get cash from BO of another division may be circle also. Provided staff adapts to this.

Since each office is individual all expenses and incomes are accounted in same office. So it is identified by a number called facility id. (Like sol id in finacle).


Handheld device for postman with card swipe option is almost ready. You have to enter ordinary mails number received and delivered everyday in system so establishment review is automatically done by system. No more manual establishment review.

RICT - Rural Information and Communication Technology

Device and software uses at Branch Office. Now only Money Order payment and SB Transactions are integrated. Very simple to use and we can uses in local language. Device administration and bio metric login for substitutes. .., full control by divisional authority including IP(SDI).

Since thermal printer used receipts will be lost after a max of 7 days. So MO paid voucher taken in machine will be scanned by bo itself and will be stored in ECMS (Enterprise Content Management System by IBM) for later references. After BO devices and postman devices, ad cards can be avoided with an amendment to Post Office act. Now we incur 8 rupees for an acknowledgement card for which is charged 3 only. This scannes sign can be downloaded by sender and may be made legal after rollout. Good ah? 25% complaints are of non receipt of ad

Rollout complexity

CSI rollout is done for entire division. So suppose one division has to rollout. Now it's divisional office has to be rolled out. Now its RO has to be under CSI. Now CO and DAP has to be under CSI. Over?

No. It's connected RMS is to be rolled out. RMS rollout. ? Then its NSH has to be rolled out.

Now you understand the rollout issues right. ?


Upto B class office will need minimum of 1MBPS bandwidth. All system should have windows 7 and 2GB RAM. One system will be used as local server which should have 4GB RAM. 

Why local server?

Now POS is an offline module. Because filly online it takes many time to generate receipt. So data will be synchronized every 20 minutes. So you can't use any module except counter if no Internet. (Understand importance of sify?)
Don't carried away by good words as happened in CBS. Don't agree to migrate without these things. It is provided in circles which are rolled out.
I think I have included max points. These are things conveyed to me. There may be mistakes in this. Anyway good change coming.
Many new features like capturing address details of frequent customers etc. Make use of it. Be a part of change. There won't be much support from TCS. They will address only crucial issues. There won't be much training also I think. But a division is rollled out everybody will be at same stage. Let's work together. Grow with DOP. 
- Rajesh C R

Branch Office RICT CBS Operating Procedure dated 02.03.2017

Postal Directorate released the operating procedure for RICT CBS Transaction at Branch Post Offices. Following is the circular issued by the FS division of India Post.

F. No. 113-01/2011-SB(Pt) 
Government of India
Ministry of Communication & IT Department of Posts
(F.S. Division)
Dak Bhawan,New Delhi-110001
Dated: 02.03.2017
All Head of Circles
Subject: - Circulating of SOP of RICT Sir/Madam,
Please find enclosed herewith SOP of RICT for circulating to all CBS and non-CBS Post Offices for information and necessary guidance for staff and customers. This will be subject to review after a period of 3 months based on feedback received from field units. The same may be shared with us at " &"
02. This issues with approval of competent authority.
(i) New Account Opening at BOs through RICT device [SB/RD/TD accounts]
BO (SB, RD & TD) New Account will be opened henceforth through RICT devices in rolled out BOs. Branch Postmaster willfollow the following steps: -
(A) Procedural Steps to be followed at BO-
1. BPM will examine New Account Opening Form (AOF) and ensure that all the mandatory fields are filled by depositor.
2. If depositor is already having an account in BO, BPM will write CIF number on the AOF from the list of migrated accounts provided by Account Office.
3. BPM will ensure that depositor has pasted photo on AOF.
4. BPM will scan signature(s) and photo from AOF with the help of device as mentioned in process of device.
5. (i) BPM will take Identity Proof, Address Proof of the depositor and ensure that name and address
filled in the AOF tallies with the ID and Address proof. Obtaining PAN or Form 60 in respect of an account (SB/RD/TD) ismandatory when amount to be deposited is exceed Rs. 50000/- while opening such accounts. BPM, will thereforeobtained copy of either PAN or Form 60.
(ii) As far as possible copy of Aadhar card should be obtained while opening of the accounts. If it carry photo & address ofthe depositor, Aadhar card only be enough as ID & Address proof of the depositor.
6. BPM will attest ID and Address Proof with his/her signature and place date stamp. BPM will also
sign on AOF and place date stamp.
7. BPM will take SB-103 duly filled by depositor and the amount for opening the account.
8. BPM will continue to follow the existing procedure of issue of Preliminary Receipt (SB-26), pasting of SS Slip in SS Bookand maintenance of BOSB, BORD and BOTD Journals.
9. On completion of the account opening process in RICT device, BPM will note Transaction ID generated by the device on AOF and SB-103. Transaction ID should also be noted on SB-26 and BOSB/BORD/BOTD Journal.
10. On completion of Account Opening process by device, BPM will generate three (3) copies of acknowledgment slip. Onecopy will be given to depositor, one copy should be attached with AOF and third copy will be kept for office record.
11. AOF along with acknowledgement slip, PR (SB-26) and Pay-In-Slip (SB-103) will be sent to Account Office by following the existing procedure.
12. Images will be saved by the BPM. On completion of the process a unique ID /transaction ID will be generated.
Download the full procedure from the following link

official RICT SOP released by Directorate for all CBS and Non CBS offices

official RICT SOP released by Directorate for all CBS and Non CBS offices

Image result for standard operating procedure icon
  • Recently RICT rolled out completed in some of the BO's(Branch Offices) in DOP.
  • RICT is nothing but doing all the transactions of Branch Office operations using hand held devices supplied by Directorate.
  • After roll out necessary training and instructions will be issued to all BPM's to do the operations in hand held devices, maintenance of the device such as charging of the device etc.
  • Once RICT roll out completed concerned BPM should enter all the transactions in the device and then send the reports to your respective SO.
  • Again feeding of BO transactions in SO not necessary hence this reduces duplication of your work and time,
  • SOP for doing the transactions in RICT machines, procedure to take the reports and accounting procedure in SO mentioned clearly in the below mentioned SOP officially supplied by Directorate.
  • In order to download the RICT SOP supplied by the Directorate for all CBS and Non CBS, all the  DOP users can CLICK HERE

7th CPC Committee report not yet submitted to the Government- Loksabha Q&A

Department of Expenditure


ANSWERED ON: 10.03.2017

Committee on Allowances of Seventh Central Pay Commission

Will the Minister of
FINANCE be pleased to state:-

(a) whether the Government has set up a Committee to examine the various allowances in the light of recommendation made by the Seventh Central Pay Commission;

(b) if so, the details and terms of reference thereof;

(c) whether the said Committee on allowances has submitted its report to the Government, if so, the recommendations made by the Committee along with the follow-up action taken by the Government thereon;

(d) if not, the reasons therefor and the time by which the said report is likely to be submitted; a

(e) whether the Government proposes to give arrear of House Rent Allowance and other allowances with effect from the month of notification of implementation of Seventh Central Pay Commission, if so, the details thereof and if not, the reasons therefor?



(a) & (b): Yes. The Committee on Allowances has been constituted vide order dated 22.07.2016. The Committee is to examine the recommendations of the 7th CPC in regard to various allowances having regard to the representations made by the Staff Associations and the suggestions of the concerned Ministries/Departments and make recommendations as to whether any changes in the recommendations of the 7th CPC are warranted and if so, in what form.

(c) to (e): The Committee has not submitted its report to the Government. The deliberations of the Committee are in the final stages. Decisions on implementing the Report will be taken after the Report is submitted by the Committee.

7th CPC Loksabha Q&A

Solution for the error - "Retry the menu option" in DOP Finacle

  • Recently we are facing the error "Retry the menu option " in DOP Finacle.
  • The above error faced the DOP users in one of the following cases
  1. When we try to do RD loan payoff using the menu HPAYOFF operation
  2. When we try to do RD loan repayment  using the menu HLAUPAY operation
  3. then we try open the RD loan account operation
  4. When we try to close the TD accounts using the menu HCAACTD operation
  5. When we try to open the TD accounts using the menu CMISAOP operation
  6. When we try to close the NSC/KVP accounts using the menu CSCCAAC/CNSBCV operation etc in any other cases.
  • The error screen shot will be as shown in the below figure

  • From the above screen shot it is clear that system is showing the above mentioned error.

Root cause of the problem :- 

  • Actually this problem rectified by the HD team by deploying the patch in the production server.
  • Even after resolving by HD team and if users not cleared browsing history then the above mentioned error occurs in one of the above mentioned cases.

Solution for the above Problem :- 

  • As the issue was resolved by the HD team hence all the users are requested to clear the browsing history of the browser.
  • Also clear cache and clear SSL state then try for closure system will not give any error it will proceed smoothly with out any error.
  • Even if any user faces error then send the error screen shots to your respective CPC to take up the issue with HD team.
  • Always users are advised to clear browsing history, clear cache and clear SSL state in any web based application such as DOP Finacle in order to affect the changes in the application